Merry Christmas! Boas Festas e Feliz Ano Novo! Mele Kalikimaka! Linksmu Kaledu! Joyeux Noel!
… Multiply these season greetings by 10 and you’ll get the picture of our Christmas present for you: a highly improved language detection system that we’ve been working on to help you better understand your community of customers and fans.
We now track 55 languages and the engine has an increased accuracy level when it comes to correctly identifying what your customers are saying. You’ve told us before that you’re using uberVU to optimize your time and resources across multiple teams, departments and even countries. Now it’s easier to track suggestions or requests from clients throughout varied geographies and languages, enhancing your business reach. This is a great improvement both in terms of quality and number of languages detected. We have our friends at Basis Technology to thank, as they were a great partner in helping us roll out this technology.
This Christmas, you can track mentions of people’s wishes for Santa in 55 different languages – we bet he’s a modern, digital Santa and he’s using an intelligent dashboard for listening to social updates, so don’t pass on this opportunity. You don’t want that letter to go missing at the Postal Office!
